Tag Archives: copyrightsettlements.com

CEG-TEK: Naughty or Nice?

[2017 UPDATE: Carl Crowell has created a new entity called RIGHTS ENFORCEMENT which has reverse-engineered CEG-TEK’s proprietary DMCA copyright infringement notice system.  Many of you have visited CEG-TEK links thinking that RIGHTS ENFORCEMENT was CEG-TEK, but really they are an ‘evil twin’ competitor.  Since their methodologies are nearly identical, this article is still very useful.]

Copyright Enforcement Group (CEG-TEK) has sent possibly hundreds of thousands of letters to internet users accused of downloading copyrighted content via bittorrent. In their letters, they invoke the Digital Millenium Copyright Act (DMCA) as the justification for their “intellectual property (IP) enforcement” activities. They claim to be the good guys, but are they?  Are they “naughty or nice”?

CEG-TEK claims to be the good guys — they stop piracy, and as a result of their efforts, fewer people download on the ISPs’s networks (a social “good” and a “win” for the copyright holders). They have stopped the copyright troll lawsuits, for the moment. And, although they are charging $300 per title for each downloaded movie (sometimes higher) for what is often an accidental “click of the mouse,” they claim that they are not “bad” or “vindictive” like their Rightscorp competitor, which charges only $20 per title, but then sues the accused downloaders in federal courts, and then even go so far as contacting the ISPs in order to attempt to shut down the internet accounts of those accused of downloading their clients’ copyrighted titles via bittorrent.

But then again, CEG-TEK is a business. While I have had success negotiating away cases against veterans, the elderly, and in many cases, college kids, CEG-TEK has taken a number of steps which at best would be questionable.

Most relevant is the “admission of guilt” clause in their settlement agreements, which at the time of writing this article has flipped back to the version which does not include this clause. Months ago, when CEG-TEK expanded into Canada and then Australia, the settlement agreements which released those who have settled from liability included the following clause:

111715 Admission of Guilt in CEG-TEK Settlement Agreement

[For those of you who cannot see the image, it says, “…in the event of a (i) failure to clear, (ii) chargeback, (iii) cancellation, (iv) failure to complete…this Release shall be considered admissible and conclusive evidence of RELEASEE’s infringement of the copyright in the Work and that RELEASEE will be liable to CONTENT COPYRIGHT OWNER for all damages, statutory and/or otherwise, for such infringement plus attorney fees plus costs as of the Settlement Date…” (emphasis added)]

[Now as a side note, for those who are particular about formatting and details, note that CEG-TEK placed that inflammatory clause at the bottom of Page 2, and they split it up where half of it is at the bottom of the page, and the other half is at the top of the next page, where even a careful individual might not read the clause in its entirety because the inflammatory clause is separated by being on different pages.]

The problem with such a clause admitting guilt is that it is binding on an unsuspecting individual who tries to settle the claims against him by paying with a credit card. How?  These contracts are available to the individual paying the settlement fee on the CopyrightSettlements.com website to review, and upon processing the credit card payment, they agree to the terms contained within the contract.

Then, when their credit card transaction fails (either because their card is not accepted by CEG-TEK’s website, or because the transaction is declined, or, if through no fault of their own, because of the website itself the bank flags the transaction as suspicious (fraud alert for a large online charge) and fails to approve the transaction), at that point, the individual has admitted guilt to copyright infringement, which carries a $150,000 statutory fine for each title downloaded. Assume for the moment that the individual has five (5) cases.  Multiply this $150,000 amount by five separate copyright holders, and the individual could be looking at 5 x $150,000 lawsuits (= $750,000 in statutory damages separated into multiple lawsuits filed by different copyright holders all of whom hired CEG-TEK as their agent to enforce their copyrights) where the internet user has already admitted guilt.

Then, when the confused internet user who tried to settle calls CEG-TEK on the phone already having admitted guilt, what sort of leverage does the individual have if they are asked for more than $300 per title? Legally, they likely have no defense because according to the terms of the agreement, they already admitted guilt — even if the credit card transaction failing was not their fault.

So… Copyright Enforcement Group may be the “good guys” because they let attorneys negotiate away cases for vets, old ladies, and elderly gentlemen who don’t realize that they should be using a VPN when they download adult content, and CEG-TEK may serve the public good by demonstrating that piracy has gone down because of their efforts. While this is all true, remember: watch their contract, because caveat emptor still applies.

I don’t want to make this into a “you should have hired an attorney for your $300 matter” blog entry, but really, this is but one example of how even the “good guys” need to be approached with caution, and better yet, through a proxy by using an attorney. [I won’t even go into the conspiracy theories about CEG-TEK trying to get more than the $300 per title that is listed on the website.] Let’s stick to the facts and look at their contract to judge them on whether they are truly “naughty or nice.”


CONTACT FORM: If you have a question or comment about what I have written, and you want to keep it *for my eyes only*, please feel free to use the form below. The information you post will be e-mailed to me, and I will be happy to respond.

NOTE: No attorney client relationship is established by sending this form, and while the attorney-client privilege (which keeps everything that you share confidential and private) attaches immediately when you contact me, I do not become your attorney until we sign a contract together.  That being said, please do not state anything “incriminating” about your case when using this form, or more practically, in any e-mail.

CEG-TEK’s growing list of participating ISPs, and their NEW alliance with COX Communications.

[2017 UPDATE: Carl Crowell has created a new entity called RIGHTS ENFORCEMENT which has reverse-engineered CEG-TEK’s proprietary DMCA copyright infringement notice system.  Many of you have visited CEG-TEK links thinking that RIGHTS ENFORCEMENT was CEG-TEK, but really they are an ‘evil twin’ competitor.  Since the two entities are continuing where CEG-TEK left off, namely adding ISPs such as AT&T, Frontier, Hawaiian Telecom, Optimum, and Winstream, this article is relevant because it also applies to RIGHTS ENFORCEMENT.]

I am observing “shifting sands” when it comes to the number of internet users who are getting caught in the web of CEG-TEK DMCA-based settlement demand letters.

For almost two years, I have been telling people that there are three internet service providers who are working with Ira Siegel — Charter Communications, SuddenLink, and CenturyLink. This has been true, and continues to be true.

I have also told people that if your ISP is participating in the “Six Strikes” anti-piracy system — specifically, Comcast (Xfinity), Verizon, AT&T, Time Warner Cable, and Cablevision — then there is nothing to worry about (because these ISPs are no longer forwarding Ira Siegel’s DMCA settlement demand letters, meaning that there is nothing at the moment to settle). This is NO LONGER TRUE.

In recent weeks, I have observed Comcast (Xfinity) infringement notices sent to subscribers in spite of the “Six Strikes” system being in place.  [The Comcast notices contain relevant infringement information, yet only reference the “CEG-TEK Case Number;” Comcast has, however, neglected to provide the password so that the accused downloader could visit CEG-TEK’s website to determine what claims they have against him.  The unintended consequence is that in order to see what claim(s) CEG-TEK has against the accused subscriber, the subscriber would be forced to contact CEG-TEK directly to obtain the password corresponding to the Case Number (thus exposing his identity, and potentially incriminating himself when answering questions). Direct communication with copyright trolls is a big no-no, as you know it is my opinion that communicating directly with them is a bad idea because their goal is to extract a large settlement from you on behalf of their clients.]

As for the 100+ small and mid-sized ISPs who did not join the “Six Strikes” system, with hindsight, we now know that CEG-TEK has spent the last two years on an aggressive campaign to enroll as many ISPs to work with them as they could… “to stop piracy,” of course. While it was surprising to us is that CEG-TEK went after Giganews and a growing number of VPN providers (finding the downloaders where the downloaders allegedly reside), the breaking news is that CEG-TEK has signed on COX Communications to send Ira Siegel’s DMCA letters to their subscribers.

Again, just in case you missed it — COX COMMUNICATIONS is now working with CEG-TEK.

Cox Communications has literally millions of subscribers.  They were almost expected to be part of the “Six Strikes” system, but then they declined to join keeping them free of the “Six Strikes” rules.

On a personal note, Cox used to annoy me when various copyright trolls would sue their subscribers. Instead of housing a subpoena department internally, they used to outsource all of their business relating to their subscribers to a company named NEUSTAR, a company that was complicit and merciless in turning over the records of hundreds of accused defendants in the copyright trolling lawsuits over the years.

In sum, with this article I take back a number of things that I thought almost two years ago, namely that the Six Strikes system would kill CEG-TEK’s business.  As you can see from the list below, CEG-TEK has responded to the “Six Strikes” system by focusing their efforts on growing the number of ISPs who are working with them.  Now that they have Cox Communications on board, this will be a problem for many thousands of users in the months and years to come.

Below is a list of ISPs who have been known to forward Ira Siegel’s DMCA settlement demand letters.  This list is obviously incomplete (and I have no intention of updating this list), but what is important is that two years ago, these ISPs were not working with CEG-TEK.  Now they are, and accused internet users are receiving notices of infringement instructing that they visit CEG-TEK’s website and settle the claims against them.

LIST OF INTERNET SERVICE PROVIDERS KNOWN TO WORK WITH CEG-TEK:
AeroSurf
AirtranNet
Arvig
Ashland Home Net
Bloom Broadband
Blue Ridge Communications
CenturyLink
Charter Communications
CondoInternet
DigitalOcean
EPB Fiber Optics
First Communications
GigaNews
Google Fiber
Hotspot Broadband
Internet Services of Cincinnati (ISOC.net)
MetroCast
Midcontinent Communications
Mid-Rivers Communications
Morris Broadband
NeoNova Network Services
OlyPen Cable
PenTel Data (another name for Blue Ridge Communications)
ResTech
SuddenLink Communications
ViaSat / Exede Internet
StrongVPN
Whidbey Telecom
WildBlue (service through ViaSat)

UNIVERSITIES KNOWN TO FORWARD CEG-TEK SETTLEMENT DEMAND LETTERS:
Rice University
Columbia University
Cornell University
Stanford University
University of Michigan
Wisconsin University
University of Alaska


UPDATED COPYRIGHT ENFORCEMENT GROUP (CEG-TEK) ARTICLES (from this blog):
Canada begins receiving CEG-TEK DMCA settlement letters. (3/12/2015)
How time limits / purged records stop a copyright holder from learning a downloader’s identity. (12/18/2014)
CEG-TEK’s growing list of participating ISPs, and their NEW alliance with COX Communications. (11/12/2014)
The Giganews VPN Problem (11/12/2014)
CEG-TEK is now your friendly “photo” copyright troll. (6/13/2013)
CEG-TEK’s new “you didn’t settle” letters sent from Marvin Cable. (3/22/2013)
CEG-TEK’s DMCA Settlement Letters – What are my chances of being sued if I ignore? (2/22/2013)
Why CEG-TEK’s DMCA settlement system will FAIL. (2/22/2013)


CONTACT FORM: If you have a question or comment about what I have written, and you want to keep it *for my eyes only*, please feel free to use the form below. The information you post will be e-mailed to me, and I will be happy to respond.

NOTE: No attorney client relationship is established by sending this form, and while the attorney-client privilege (which keeps everything that you share confidential and private) attaches immediately when you contact me, I do not become your attorney until we sign a contract together.  That being said, please do not state anything “incriminating” about your case when using this form, or more practically, in any e-mail.